Dore Talk

Hi, I have been a bit slow on the uptake of converting to Mydore and therefore have been marking exercises in book as per normal.  Please could someone explain why the exercises on the system donot match those originally given in May? I wanted to mark what we had done over this time but they are all different. Now that my sons appointment has expired do I just print out new exercises? Your help would greatly be appreciated.

MISSED APPOINTMENT DATE:23rd June 2008/son aged 8 years old/started exercises 6th February 2007

this sounds like an error as the exercises should match what you have in your book until you generate new ones. use the Feedback form on MyDore and someone should come back to you. 

or e-mail the person who is doing it his address is:

*** EMAIL ADDRESS REMOVED ***
Please do not post email addresses on the forum

Thank you for the information.I await their reply.I feel totally lost out here. It also doesn't help when my son is really lacking in motivation now.The exercises are harder and coupled with the mental tasks I am now losing the will to go on.The appointments gave him a real lift to keep going.

Lets hope they call for an appointment soon.

Saphia

started Dore Feb 2007

son aged 8

Hi Saphia

I wouldn't hold much hope for an appointment, my son was due on 9th June I emailed them to find out when we were due an appointment and they left a message on my phone to say that because we were out of the 12 month contract we would not be given an appointment she said we could pay £129 for an assessment but as they were extremely busy could not guarantee us a slot, she also said Archie could finish the program just using mydore how I dont know as surely they need to assess him at least once more before he can wind down, we started march 07 so about same time as you, now the initial shock of all this fiasco has worn off I think we will just have to grin and bare it and try to keep our kids motivated as best we can as this is the only way to get through the program, on our own with only doretalk as support!!!!

Emma

Hi darkrai - if you go through all the exercises in your manual book,perhaps you will find most of them on mydore ?

I made a mistake when I generated our new set - I did'nt realise I had to complete the extra exercises as well - I thought they were there as a back up prior to the daily update facility and the new book was very strange (almost the old book) as well as the mydore daily updates all filled in without doing the exercises. I took advice from someone on here and it worked.

My suggestion is that you go through your book with the online version (even though its not exactly the same) and complete all the boxes - perhaps take a view on the ones you have not done as a short term measure and then regenerate. I did this and we now have a much better collection that seem to reflect the previous progressions. You could perhaps contact dore and explain your situation. In the meantime you can still keep going. I know my son is very disciplined about doing exactly the programme ( Ive spent hours convincing him how important it is) so any deviation seems to undermine his belief in what he is doing. We have seen so much progress re confidence and self worth that I think its important to do this for us.

Hope you can understand my explanation and it may help.

 The hope of an appointment has kept both of us going, but thank you for letting me know as it prepares us for the worst. If we are to continue online though how are we supposed to know when to stop or are we to continue indefinately?[:'(]We did however have a phone call yesterday but were told that they still couldn't answer why we appeared to have totally different exercises. I am still waiting for them to call me back with a promise not to let us down! In the meantime we are supposed to REDO the exercises in the book. I more inclined to do as Gillmi suggested, so I hope I have understood right that by picking the newer exercises online  I should get a fresher set (hopefully keeping the motivation level up somewhat) when updating. Goodness, it was bad enough getting the exercises done with two brothers running around let alone now spending my evenings figuring what to do with them. ahhhhhh. Positive side of all this is that i have certaintly noticed growing confidence and self belief. So on we go. Thanks for all your support.

Hi darkrai - give it a go - generate a new set based on your judgement of how the last book went. Let us knoww how it comes out. Good luck.

Hi Sorry I'm a bit out of touch with the site, due to nightmare situations with my son and trying to intergrate him back into school after 18 months at home with me. As well as the dyslexia he has now been diagnosed with ADD and is Scetopic. ( He's not even allowed to ride his bike now, I'm sure carrying on with the assesments would have addressed this)

What' this 'You're out of the 12 month contract so tough no follow up for you' senario.  I was never told this was a 12 month contract I was told some people finish it in 12 months but then the others dont.  I'm not paying £63 a month for another 2 years for no back up, follow up etc etc.  I sung the praises of this company but NOT if the finance company has lied to me and Dore, I trusted them with my son, I paid out even though I cant afford it. PLEASE someone be honest for a change!!!!

I shouldn't have to be dealing with this on top of EVERYTHING else.

Sarahq

Hi again Sarahq,

The Australian administrator's report (now offline but I'm happy to email a copy) gave as one of the reasons for Dore Australia closing:

"The company did not vigoursly enforce its policy that clients only received eight clinical treatments, thus reducing the capacity of clinics to service more clients." (Page 7).

From what I have heard on the forums, it sounds as though [old] Dore UK had a similar policy, and that they are now enforcing it for those who are being treated by the new company set up when Wynford brought Dore UK's assets (but not its liabilities) back from the administrators, for £50 000. Wynford personally owned copyright to the exercises, so it would have been impossible for anyone to buy the assets from the administrators & continue Dore without Wynford's approval.

 Current situation is that the money you paid & the contract you had with Dore is gone, because the company no longer exists, and so there isn't anything there to owe you either a refund or treatment (unless you followed earlier suggestions about credit card companies, citizen's advice, etc - more info on my blog). 'New' Dore UK is legally a completely different company (though still owned by Wynford), and you don't have a contract with them so they don't have to do anything at all for you. What's left of any money you paid has all gone to the administrators and Wynford personally (as secured creditors), not to paying for future treatments.

Anyway, it's all a bit complicated and I don't speak much financial-ese, you can read the full UK administrator's report for yourself here & please do correct anything I'm getting wrong: http://media.dorecentres.com/PDF/DDAT_Limited_Administrator_Report_and_Proposals.pdf

Again, though it may now be too late, I'd encourage you to seek a refund if there's a way you can, via credit cards / finance / anything else, I've put as much as I know about how to do so on my blog under 'what to do next'. Doing this won't have (and never would have) any affect on the viability of either 'old' or 'new' Dore UK, & you may have a better chance if you apply soon. Since 'New' Dore UK doesn't have a contract with you and isn't getting your money anyway, I'd be very surprised if this affects any further treatment they might choose to provide.

Hope that makes things clearer - again, I'm not an expert & I'd encourage you to read the full documents for yourself.

I got in touch with my credit card company and received a letter saying i could choose to finish course on my dore and lose the money paid or refuse to accept my dore and apply for a refund so it sounds like my dore will be cancelled if i apply for a refund.

Duck, you need to be very careful about the advice you are giving on refunds. The letter that Dore have sent out to clients says that MyDore is available to clients unless " they have already completed it, cancelled it or received a refund in respect of it."

If you encourage people to apply for refunds they may find they are unable to continue with MyDore.  

How CAN I use MyDore when Jacob has other issues that need to be dealt with, I could be doing him more harm than good.  I feel sick, my tummy feels like a washing machine, I have an infection that has hospitalised me in the past etc etc.  Very difficult to sort stuff out at the mo, cos my brain dont wanna work proper like.  Excuses, excuses I know.  My poor lad now has to be stigmatised with being statemented instead.  Oh yes!  here in sunny Norfolk its still a stigma.  The school cant even move him away from a window like they've been informed to do.  What hope does he have?  I could always continue with the Home Ed and ruin both of us I suppose. The bitter and twisted old bag come thru now, best I get off my fat backside and give it to God cos I cant do it anymore.

Sarah, I've sent you a PM

DEBBIExx

Debbie, thanks for the info. I'm very surprised to hear that, since 'My Dore' is being provided by a completely separate company and any money in 'Old Dore' will just go to the administrators fees.

Please could someone official from Dore clarify this? If clients of 'Old Dore' manage to get refunds through credit cards etc, will it affect their being able to use 'My Dore', & if so, why?

Sarahq - good luck, and I do hope that the 'statement' gets your son the help he needs instead of getting in his way.

Hi Bugalug

 1:- How do I post my own message instead of just replying to others?

2:- I've just updated all of the 1st lot of exercises and generated and printed off my new exercise book, but I was a bit disappointed to find that some of the original exercises repeated even though my daughter found those exercises easy. Is that normal? If so I don't understand the point of it!

Any clues? or advice?

Cheers

SCE

Hi SCE.  Did  your daughter just start the program?  My son got lots of repeats throughout the program.  The easy ones AND the hard ones.  From the start to the end.  Most of the repeats came from the last set or two though, and didn't go too far back, if I recall.  We considered it a break to get those!  :-)  

SCE - repeats are normal throughout the program.  They sometimes don't appear to make sense however after talking about what exercises my son has had with other people it's amazing how different they can be so obviously the exercises are allocated individually.

Thanks for the info - I was wondering if I'd done something wrong while updating her exercise sheets. Is there any need or benefit in filling them in (on My Dore) on a daily basis or should I carry on just filling them in on completion of all of them

Yes we've only been on the exercises since the week before it all went pear shaped

SCE, if you fill out the "sheet" online daily, does MyDore give new exercises daily?  In other words, do they go exercise to exercise, or batch to batch?  If MyDore can generate them daily from the day-to-day feedback, I'd say do it daily so they can adjust along the way between batches if needed.