Hi, I've just had another very confusing and frustrating email from Scott Quinnell. We paid over £2,000 for our daughter to join the programme last March. At that time we were told that we would not pay anything else. That covered all our assessments. When it changed to My Dore we continued on the programme quite happily and were assured that nothing had changed - this time in an email from Wynford Dore. We are finally coming to the end of the programme and are due an assessment next week. The email I just received looks like we are going to be asked to pay £89 for the privelage. It's like having a gun pointing at your head - asking for more money when we paid up I think around £2,350.00 last year. How on earth can you expect us to pay another £89 when our contract covered the Dore programme from start to finish. I know it's changed to MyDore and things are different but our contract was a complete price from start to finish - not adding payments on during the programme.
I am so frustrated about this. I could easily give up but in the next couple of months our daughter is going to finish the programme.
I really need advice about this from someone at Dore.